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International order /All
international orders are required to be
prepaid. Payment should be wire transferred to
our bank account at Bank of America. Our sales
representative will provide detail wire
transfer information once your wholesale
account has been established.
Hours of Operation /
We are open Monday through Friday from 9:00AM
to 6:00PM (Eastern Standard Time). Phone order
hours are from 10:00 AM to 4 PM PST. Operation
schedule is subject to change with holidays.
Required document / Photo
copy of current business license and sales tax
permit All Florida Companies please submit
a Resale Card. If we do not receive one in our
possession at the time of sale, sales tax will
be added to your order. When a completed card
is received along with invoice number(s) and
amount due, a refund check for the sales tax
will be mailed. Business Card or Company
Letter Head Company Check Application &
Payment Guarantee Form (Completed) for Company
Check or credit card Acceptance*.
Special Orders /
or Custom Order Fassardi & Rohrscheib.
will take special orders or custom order. All
special orders and specially priced
merchandise must be paid for in full at the
time of order. Once order has been placed, it
is NON-CANCELABLE. Parts not in stock, even
though listed on our web site, catalog, or
price sheet, may be considered as special
order by Fassardi & Rohrscheib.
Prices / All prices and
discounts are subject to change without
notice. Possession of Fassardi &
Rohrscheib. Wholesale Price Guide, Discount
Structure Sheet, or Catalog does not
constitute an offer to sell any items listed.
Freight Prices / do
not include freight charges. All merchandise
will be shipped by the fastest, most
economical method available, unless otherwise
requested or instructed. Actual shipping
charge will be communicated to the buyer
before product is shipped. Approximately it
costs about $5.50 - $25.00 to ship orders. If
your shipping charge shows 0 for your order,
it means you order will be calculated at a
later time. We will contact you by email/phone
to notify you of the exact shipping charge
before processing your order.
Shipping Errors / If
you receive an incorrect item due to our
error, we will issue a UPS Call Tag to pick up
the incorrect item(s) and ship the correct
item(s) at no additional charge to you.
Returned Checks /
If a check is returned for any reason, a US
$25.00 service charge will be made, and all
shipments will be permanently returned
"Prepaid: Certified Check". An
additional 5% service charge per month will be
added to all checks returned.
Refused Shipments / Any
shipments returned "REFUSED" for any
reason will be permanently dropped as a
distributor and no further shipments will be
made. Any refused shipments sent back to
Fassardi & Rohrscheib. does not constitute
the right to a refund or credit. It is company
policy to charge the customer all freight
charges associated with the shipment and a 25%
restocking fee.
Back Orders / Please
note that due to our large selection of
products and fast overturn rate, it is
sometimes not possible for us to fulfill 100%
of the order. The missing items are either out
of stock or in backorder/discontinued status.
We will ship out whatever we have in stock and
will ONLY charge on the products that we have
shipped out. You will NOT be charged for the
items that are out of stock or
backorder/discontinued and the shipping cost
will be adjusted accordingly. For the missing
items, manufacturers may/may not restock the
items until a much later date. Therefore, in
order to avoid long delays, the order is
considered as completed unless otherwise
specified.
Cancellation / For
wholesale purchase, cancellation notice must
be submitted either by phone/email no later
than 24 hours after the order is placed.
During this period if an order has not been
sent to the warehouse for processing yet then
we can cancel the order. However, due to the
high cost of fulfillment and restocking
operations, if the order has already gone into
the processing period then any cancellation
will incur a 25% restocking fee. We advised
our customers to please make sure you identify
the handbags that you wish to puchase before
completing the transaction.
Large Order / Order
that is more than $1000 is considered as large
order. For payment with credit card, we will
have to charge 50% as a deposit to process the
order, and another 50% when the order is
completed and shipped. For wire transfer,
money order payment must be paid in full
before processing. COD for large order must
have a credit card on file.
Return Policy / Return
for exchange or refund will be allowed only
within 14 calendar days from the date of
receipt. All authorized return merchandise
must be unused and in its original saleable
packaging. No return or exchange on
merchandise that shows signs of having been
used, scratched, or defaced will be allowed.
RETURN AUTHORIZATION NUMBER must be issued
before any returns can be made. We will not
accept any returns without this number. Please
write this number clearly on the outside of
the returning package and tag the item(s)
inside with your name and R.A. number. All
returns must be received by Fassardi &
Rohrscheib. within 10 calendar days after the
R.A. number has been issued. The Return
Authorization Number does not imply a
replacement or refund, but only that we will
inspect the merchandise based on your claim.
Returns must be sent freight prepaid and
insured by you. Original shipping and handling
charges are not refundable. A photocopy of
your invoice showing the invoice number must
accompany your return along with a written
explanation and a contact phone number where
we may be able to reach you. It is the
buyer’s responsibility to verify the
correctness of style and size of the handbags
before purchase. All approved refunds will be
paid by Company Check, Credit Card Credit, or
Account Credit, determined by Fassardi &
Rohrscheib.. A 25% restocking fee will be
assessed on all returns deemed to be
non-defective. No cancellations, refunds, or
exchanges on special order items or custom
order items will be allowed. Claims All
merchandises are packed carefully and
correctly utilizing our detailed quality
control check method before they leave our
facility. Damaged shipments should be checked
in the presence of the carrier. All claims for
damaged or loss to your shipment must be made
with the carrier. Please keep all shipping
cartons and packing material for carrier
inspection. Claims for shortage of items or
damaged shipments must be made within five
working days of receipt.
Warranties / All
merchandise sold by Fassardi & Rohrscheib.
is subject to manufacturers warranty, we will
replace any defective product at no cost to
the wholesaler. No warranty whatsoever will be
valid if the defect was caused by customers
abuse, negligence, and/or mishandling.
Customer will be responsible for shipping and
handling fees. No labor or inconvenience cost
may be included in any claims. Fassardi &
Rohrscheib will execute fair judgment on
determining the cause of defect in all defect
claims; judgment result made by Fassardi &
Rohrscheib. will be final.
Termination /
Fassardi & Rohrscheib reserves the right
to terminate any account that does not meet
the above and below conditions, the conditions
listed on Fassardi & Rohrscheib. Invoice,
and the conditions listed on Fassardi &
Rohrscheib.. Price Guide.
Product Specifications
/ Prices, materials, design, specifications,
and recommendations are subject to change
without prior notice. All merchandise
information presented in our web site was true
and correct at the time of publication.
Legal Venue / In the
event that legal proceedings are required to
resolve disputes or indifferences, all claims
and filings must be made with the Municipal
Court located in Miami, Florida. Fassardi
& Rohrscheib. customers will acknowledge
and agree to this stipulation once a
transaction has been made with Fassardi &
Rohrscheib.. The prevailing party will be
entitled recover, in addition to any other
relief awarded or granted, its reasonable
costs and expenses (including attorney fees)
incurred in the proceeding.
International Shipping /
We offer shipping to Canada and other foreign
countries by UPS, Federal Express, U.S. Postal
Service, Ocean Freight, and Air Freight. All
orders must be pre-paid. There are no COD or
billing service available. All shipping and
handling charges must be pre-paid. The carrier
will collect any other export/import fees and
duties.
Catalog and Product
Information / We distribute our catalog
efficiently via the Internet. On our web site
you will found the latest product and pricing
information
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